Frequently asked questions | The Cabanas | The Compound
Frequently asked questions
¿What should I bring with me?
CHECK THE WEATHER
Make sure you are bringing:
- Comfortable clothes, light and warm clothing
- Sunscreen
- Trekking shoes, in case you want some activity outdoors
- Backpack
- Gloves, cap and sunglases, depending on the season.
- Swimming suit.
Upon arrival
We ask our guest to check the cabana upon arrival (cleanliness, etc).
In case of needing any cooking accessory in addition to the equipment already in place in the cabana, we can provide it from our home.
We do care about you finding all the elements and details mentioned on our website and on platforms such as Booking.com, Expedia.com etc, so please inform us immediately if something is missing or not in optimal conditions.
¿What are the schedules?
Check-in:
from 15:00 hrs. Check-out at 12:00 hrs. (noon)Early check in: from 8:00 hrs. depending on availability
Late check out: up to 17:30 hrs. depending on availability.
¿What´s included in the rate?
- Cabana equipped as per respective description
- Standard breakfast (as per selected rate)
- 1 parking spot in the compound
- Access to all the amenities of the compound (garden, swimming pool, watching tower, BBQ area, decks)
¿What´s not included in the rate?
- Early check in – Late check out
- Transfers to, and, from Ocho Águilas Eco Lodge
Booking and Cancellation Policies
- A deposit of 30% of the reservation´s total value is required to guarantee the booking.
- The remaining 70% must be cancelled upon guest´s arrival to the compound.
- 7 or more days cancellation prior to ETA: guests will be subject to the equivalent at one night rate plus tax..
- 6 to 0 days Cancellations prior to ETA will be charged 100% of the reservation.
¿Are there any coexistence rules?
- We create a respectful and peaceful environment for our guests, therefore, loud music and parties are not permitted in the premises.
- We invite you to enjoy the amenities available at Ocho Águilas with your family group. (You may set the portable BBQ grill infront of your cabana for greater convenience, or you may use the BBQ grill located between rocks at the back of the compound, for a pleasant meal outdoors).
- Pets: Responsible ownership rules apply.
Pets
Yes. We are pet-friendly.
Your pet is part of your family: Share your vacations with it!
Responsible Ownership rules apply
Use of Potable Water
We are located in an area where hidric resources are scarce.
We count on your conscious use of the water supply at the time of taking a shower, brushing your teeth or washing the dishes.
Compound amenities
Swimming pools, Decks, Quarz bed, Watching Tower, and the landscape filled with bushes at the back area of the plot.
Amenities are accessible 24/7 .
We understand your fascination with the concepts “Disconnecting from the city buzz”, as well as “Pet Friendly”, therefore, we appreciate circulating in the compound in a tranquil fashion, without disturbing the other guests.
When walking your pets , make sure the wear their harness in the common areas. Be mindful at all times to collecting the “gifts” they may leave during their walk .
